Customer Support

With dedicated Sales, Purchasing and Transport staff, Batorer can be relied on to manage your orders from material procurement through to delivery to your site.

For almost 50 years, Batorer Precision Engineering has been working with and developing close relationships with the vital parts of the Machine Shop Supply Chain – metal and composite suppliers, subcontract service suppliers and tooling suppliers.

All our Suppliers must meet with the requirements of our Integrated Management System to gain Approved Status and work with Batorer.

In metals, we buy both “to order” for specific jobs and operate a Consignment Stock system with key metal Suppliers on “stock” bar sizes and materials which are frequently required on the shop floor. Minimising lead times through maximising our Supply Chain is a key aspect of our customer support and allows us to respond to our Customer’s requirements more effectively.

Customer Focus

Delivered by us, to you – on time

Preferred and Well Establish

Through years of production, we have also developed a network of partners who can assist with components and assemblies which require subcontract process. Whatever processes and services might be needed to deliver to your exact specification – whether that is Heat Treatment, Anodizing, Coatings – we have a well-established network and choice of preferred Approved Suppliers to suit the job.

Delivery of your finished parts is included in the price. We have our own transport and drivers for our Regional Customers and a Freight Partner for deliveries further afield or to export locations  outside of the UK.

As part of our Environmental Initiative, we have opted to use an All Electric Vehicle for our deliveries.

Batorer is committed to protecting the environment, the health and safety of our employees, and the community in which we conduct our business. It is our policy to seek continual improvement throughout our business operations to lessen our impact on the local and global environment by conserving energy, water, and other natural resources; reducing waste generation; recycling and; reducing our use of toxic materials.

How can we help you?

Batorer have the machines and production capacity to handle both one-off complex components and high volume production parts.